DTC Growth Scorecard
- Revenue band
- Category
- Repeat rate
- Margin structure
- Channel mix
Your inflection point and readiness score
Twelve questions · about 90 seconds
27 free calculators and scorecards built from the same math I use with clients, brands scaling from single-digit millions to nine figures, and Shopify app founders heading toward an exit. See your result free. Add an email only if you want the full breakdown and a copy to keep. Your numbers carry over from tool to tool, so the second one takes half the time. Every calculator is built on the bands in the 2026 benchmark library, so you can see where the defaults come from.
Operator data, not theory. Built by an early Shopify employee who helped build and scale the Partner Program, co-founded WIN Brands Group (scaled to mid nine figures, profitably), and sold an app company to Tiny. The benchmarks come from current data across leading brands and apps in the Shopify ecosystem, stress tested against hundreds of apps and thousands of online brands. It's the same math I run with clients, from seed-stage apps to Nike, Coca-Cola, and P&G. Founders and operators ran these tools more than 10,000 times in the last month alone. More on the track record.
Paste your store URL. Get a scored teardown across conversion, SEO, AI search visibility, speed and trust, plus a prioritized fix list in an operator's voice.
Not sure which number is the real problem? Most DTC brands plateau at $1M, $5M, or $20M by running the right playbook for the wrong stage. Twelve questions gets you your inflection point, a readiness score, and your numbers benchmarked against brands at your stage.
Your inflection point and readiness score
Twelve questions · about 90 seconds
A 0–100 score across six pillars
One input · about 30 seconds
Revenue leaking per year
4 steps
Break-even conversion lift
5 steps
Your recommended threshold
4 steps
Your EBITDA
6 steps
All-in cost per return
6 steps
Your landed gross margin
4 steps
Wholesale keeps per unit
4 steps
Your max allowable CAC
5 steps
Your break-even ROAS
5 steps
Your gross-margin LTV
5 steps
Your owned-revenue share
4 steps
Your all-in Plus cost
5 steps
Cash locked in the cycle
6 steps
Your cheapest Shopify plan
4 steps
Exit-readiness score
5 steps
Not sure which of these numbers is the real problem? The scorecard tells you in about 90 seconds.
Your CAC payback
5 steps
Your free-to-paid rate
5 steps
Your view-to-install rate
4 steps
Revenue lost to churn / year
5 steps
Net revenue retention / month
4 steps
Your take-home over the horizon
4 steps
Monthly MRR lift from the reprice
4 steps
True gross margin
4 steps
Estimated app value
6 steps
Exit-readiness score
5 steps
Every calculator on this page judges your number against a benchmark, and a benchmark is only useful if you know where it comes from. These are operator numbers: current data from brands and apps in the Shopify ecosystem, checked against client work, not pulled from a 2019 blog post. The top 1 to 5% column shows what the best operators in the ecosystem actually hit. If your number lands there, that metric is a strength worth pressing. Find the metric that worries you and run it.
| Metric | Top 1–5% | Healthy | Red flag | Run it |
|---|---|---|---|---|
| DTC EBITDA margin | 20%+ while still growing | 10%+ (the median is ~5%) | Losing money at scale | Profitability |
| Platform + software cost (% of GMV) | Under 2.5% | Under 4% | Over 6.5% | Plus cost |
| LTV:CAC, gross margin basis | 5:1 with paid spend still scaling | 3:1 or better | Under 2:1 | Max CAC |
| Brand CAC payback | Profitable on the first order | Under 6 months | Over 12 months | Max CAC |
| Shopify store conversion | 3.7%+ (best-in-class) | 1.4 to 1.8% (the median) | Under 1% | Conversion leak |
| Discount break-even, 10% sitewide cut | Sells through at full price, discounts stay targeted | +20% CVR lift needed at 60% margin | +33%+ needed at 40% margin and below | Tipping point |
| Add-to-cart rate | 9%+ of sessions | ~6.3% of sessions (ecommerce median) | Under 4.5%: price objection upstream | Tipping point |
| Cash conversion cycle | Negative: customers fund the inventory | Under 30 days | Over 75 days | Inventory cash |
| Return rate, apparel-skewed | Under 10%, with sizing data doing the work | Priced into the P&L at ~19 to 20% | Unmeasured | Returns cost |
| App free-to-paid, billed trial | 45%+ | 25 to 35% | Under 15% | Free-to-paid → |
| App free-to-paid, freemium | 8%+ | 3 to 5% | Under 2% | Free-to-paid → |
| App CAC payback | Under 6 months: that is growth fuel | Under 12 months | Over 18 months | CAC payback → |
| App monthly churn | Under 2%, with net revenue retention over 100% | 3 to 5% | Over 6% | Churn cost → |
| Shopify revenue share | Pricing built so the 15% is already in the margin | 0% on your first $1M lifetime, then 15% | Not modelled into pricing | Revenue share → |
| App valuation anchor | 6x+ ARR: growth, retention, clean books | ~4x profit, ~4.5x ARR, factor-adjusted | Founder-dependent, concentrated | Valuation → |
| Break-even ROAS | Under 2 (contribution margin 50%+) | Under 2.5 (contribution margin 40%+) | Over 4 (contribution margin under 25%) | Break-even ROAS |
| Meta hook rate (thumb-stop) | 40%+: the algorithm rewards it | 30% or better (25% is the floor) | Under 25%: fix the first frame | Creative benchmarks → |
| Creative hit rate (winners) | ~8%+ at $1M+/mo, up to ~15% in a strong month | ~5% of creatives win | Under ~4% at real spend | Creative benchmarks → |
| Creative volume shipped | Production ramps ahead of spend increases | ~1 new ad per $3K of monthly spend | Under-producing: the account plateaus | Creative benchmarks → |
| Free-shipping threshold | Cart size climbs to meet it | 1.2 to 1.4x your AOV | Below your AOV | Threshold |
| Landed gross margin, after duties | 60%+ | 55%+ | Under 40% | Landed cost |
| Plan + processing (% of revenue) | Under 2.5% | Under 4% | Over 6.5% | Plan picker |
| Owned revenue share (email + SMS) | ~40% with honest attribution | 25 to 40% of revenue | Under 15% | Owned revenue |
| Wholesale per-unit contribution | Beats DTC after chargebacks | 60%+ of your DTC contribution | Under 35%, or negative | Wholesale vs DTC |
| 12-month repeat rate | Top of category band, second order inside 30 days | Consumables 35–50% · apparel 20–30% · home 15–25% | Well below the category band | LTV & repeat |
| Net revenue retention | 110%+ | 100%+ (90 to 100 is SMB-app normal) | Under 90% | NRR → |
| App gross margin | 85%+ | 75%+ (the SaaS standard is 80) | Under 60% | Gross margin → |
| Listing view-to-install | 5 to 8% (200+ reviews) | 3 to 8% for a well-positioned listing | Under 3% with decent traffic | Listing conversion → |
| App exit-readiness score | 80+: you control the timeline | 60 to 79: sellable, with gaps priced in | Under 60 | Exit readiness → |
| Brand exit-readiness score | 80+: multiple buyer types, your timeline | 60 to 79: sellable, with gaps priced in | Under 60 | Exit readiness |
| Repeat revenue share (DTC) | Over 50% of revenue from returning customers | 30 to 40% | Under 20%, or unmeasured | LTV & repeat |
Benchmarks move. When the data shifts, the tools shift with it.
Yes. Every calculator shows your result with no email and no signup; the written breakdown is what the email unlocks. The store audit shows your score free and unlocks the findings with your email.
Operator data: current numbers across leading brands and apps in the Shopify ecosystem, stress tested against hundreds of apps and thousands of online brands, with input from specialists in finance, retention, and paid acquisition. It's the same math I use in client work, as an early Shopify employee, a founder who sold an app company to Tiny, and an operator who scaled a brand portfolio to mid nine figures in annual revenue.
Running a brand: start with the DTC profitability calculator, everything else keys off your margin structure. Building an app: start with Free-to-Paid Conversion. Not sure what's wrong in the first place: the DTC Growth Scorecard diagnoses it in about 90 seconds.
The median DTC brand runs around 5% EBITDA. 10% or better is healthy. The Profitability Calculator shows where your P&L sits and which line is dragging it.
Start from roughly 4x annual profit, or about 4.5x ARR for larger apps, then adjust for growth rate, churn, net revenue retention, customer concentration, and founder dependency. Those five factors are what buyers actually diligence, and the app valuation tool walks each one.
They stay in your browser. Inputs carry over between tools via local storage so you don't retype them. Nothing is sent anywhere unless you choose to add your email for the full breakdown.