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Services · Ring III — Inner

Consumer SaaS Strategy.

For software companies building for consumer and SMB markets — especially in and around the commerce ecosystem.

ForConsumer / SMB SaaS
StageSeed → Series C+
CadenceRetainer · Weekly
Term12 mo + month-to-month
CapacityOpen · YR
01 / The Work PLATE E.03a — SCOPE

Different dynamics, different playbook.

Consumer and SMB SaaS has distinct dynamics that enterprise SaaS playbooks don't capture: shorter sales cycles, higher churn risk, acquisition channels that behave differently, and the challenge of turning volume into durability.

I work with consumer SaaS companies navigating growth decisions — whether that's GTM, pricing, fundraising, or competitive positioning.

02 / Who This Is For PLATE E.03b — INTAKE PROFILE

Founders with traction who need scale.

Four profiles · self-select below

  • P.01Consumer or SMB SaaS founders who have initial traction and are working out how to scale it.
  • P.02SaaS companies in and around the commerce ecosystem looking for domain expertise alongside strategic guidance.
  • P.03Founders preparing for a seed or Series A raise and needing to sharpen their narrative and metrics story.
  • P.04Teams hitting a growth plateau and trying to diagnose whether it's a product, GTM, or positioning problem.
03 / What You Get PLATE E.03c — DELIVERABLES

A framework and the candid feedback.

Five deliverables

  • D.01A clear strategic framework for your next phase of growth.
  • D.02GTM and distribution strategy that matches the realities of your market and customer.
  • D.03Pricing and packaging review grounded in what actually works for SMB and consumer buyers.
  • D.04Fundraising preparation: narrative, positioning, and metrics packaging.
  • D.05Candid feedback from someone who has seen a lot of these businesses at different stages.
04 / Why Work With Taylor PLATE E.03d — RATIONALE

Strategy and what actually ships.

I've been close to commerce SaaS from its early days — as a platform builder, as an investor, and as an advisor to companies in this space. The combination means I can engage both at the strategic level and at the level of what actually works in practice.

I'm most useful for founders who are technically strong but want a thinking partner on the business and GTM side.

06 / Start a Conversation PLATE E.03z — INTAKE

If this sounds like the right fit, tell me what you're working on.

Fill out the inquiry form and describe what you're working on. I respond personally to every submission.

Ecosystem reach · outer orbit
Growth trajectory · mid orbit
Core strategy · inner orbit