What is a good DTC profitability benchmark?
For a DTC brand (also written D2C), the profitability benchmark that matters is EBITDA margin. The DTC median sits around 5% (roughly 4% for seven-figure brands and 7% for eight-figure ones). 7-8% gets buyers' attention, 10%+ is healthy and top-half, and mid-teens or higher is top-tier. Negative means you're burning cash to grow.
What's the difference between gross margin and contribution margin?
Gross margin is revenue minus COGS and payment fees. Contribution margin is two layers down: it also subtracts fulfilment, shipping, and returns, the variable costs Shopify's reports never show. Contribution margin is the dollar that funds marketing and overhead, so it's the number that decides profit.
Why is my brand unprofitable at a good gross margin?
Gross margin is decided high in the P&L. Fulfilment, returns, marketing, and fixed overhead eat the gap below it. A brand at 55% gross margin can still land at zero EBITDA once 12% fulfilment, 6% returns, 25% marketing, and overhead come out. The P&L is decided below gross margin, not at it.
Is growth that loses money okay for a DTC brand?
Only with a clear path to contribution-positive within a defined window. If each order is contribution-negative, scaling makes the hole bigger, not smaller. Growth funded by venture or debt with no line of sight to positive contribution margin is deferred failure, not a strategy.
How do I calculate EBITDA for an ecommerce brand?
Revenue minus COGS, payment fees, fulfilment, shipping, returns, marketing, and overhead: earnings before interest, tax, depreciation, and amortization. For most DTC brands under $50M it is close enough to operating cash generation to steer by, and it is the number buyers ask for first.
What gross margin should a DTC brand have?
Public DTC medians sit in the low-to-mid 50s. 60% or better gives you room to pay for acquisition and fulfilment and still keep EBITDA. Under 50%, every downstream line has to be exceptional for the model to work.