DOCUMENT TSC-2026/SVC · SHOPIFY PLUS ADVISORY · REV. 01
Shopify Plus Consultant & Fractional Advisor

A Shopify Plus consultant who has actually run Plus at scale.

A Shopify Plus consultant advises on what to do with Plus, and an implementation agency builds it. The agency ships the scope you hand it; the consultant makes sure that scope is right first. On Plus that means checkout extensibility, B2B, Markets and international, and the order you take them in.

I'm Taylor Sicard. I was an early Shopify employee who helped build and scale the Partner Program, then co-founded WIN Brands Group, and have run portfolios of consumer brands to the mid nine figures on Plus.

15+ yrs
Operator & advisor
Nine figures
Operated on the platform
Early Shopify
Built the Partner Program
Exit
Software sold to Tiny
The short answer

A Shopify Plus consultant is a senior operator who decides what should be built on Plus and why. That is a different job from the agency that builds it. Brands buy Plus for control, and control means more decisions: checkout logic, B2B, multi-store, staff permissions and app sprawl all become choices somebody has to own. The consultant owns that brief before an agency scopes against it, because a Plus build scoped against the wrong constraint costs a quarter and rarely gets rebuilt.

Source: Taylor Sicard, Taylor Sicard Consulting · Early Shopify employee, helped build and scale the Partner Program · Updated August 2026
01/ Who this is for

Plus is bought for control. Control adds decisions.

I pressure-test Plus roadmaps for brands already on the platform and for the ones being quoted for a migration.

On standard Shopify the platform makes a lot of decisions for you, and that is useful. On Plus it hands them back: how checkout behaves, how B2B and DTC coexist, how you sell across countries and currencies, how much you automate. Each one adds a capability and a decision you now own. The brands that do well on Plus spend that control carefully and leave some of it unused.

Already on Plus

You have the control and now face the decisions that come with it: checkout customization requests stacking up, a B2B question you keep deferring, an international launch nobody can price, and a roadmap that's really a wish list. I sequence that list by return and reversibility.

Weighing the move to Plus

You are being quoted for a migration and can't tell whether the capabilities map to constraints you have. Before you commit, separate what you will use from what merely sounds powerful. Start with when to move to Plus and the real all-in cost.

02/ Advisor vs agency

An agency ships the build. Someone has to own the brief.

A Plus implementation agency is necessary and often excellent at what it does: building the store, wiring integrations, shipping checkout work. Structurally, it won't tell you the project you commissioned is the wrong priority this quarter, because an agency is paid to deliver the scope and the scope is yours to get right.

Your gapThe right toolWhy
The roadmap itself is the questionFractional Plus advisorJudgment on which Plus capabilities earn their maintenance
Roadmap is clear, you need it builtPlus implementation agencyExecution capacity once the brief is right
A whole function, all day, ongoingFull-time hireTrue ownership the business cannot run without

The two roles work best together, the advisor shaping the roadmap and the agency executing it. That division is the whole argument in Shopify Expert vs consultant vs agency, and the cost math sits in fractional advisor vs agency vs a full-time hire. Advisory runs from $10,000 a month against $25,000 to $35,000 fully loaded for the equivalent full-time hire, or $12,000 to $22,000 for a fractional executive covering one function. For plenty of Plus brands an advisor is the wrong tool, and I'll tell you when yours is one of them.

03/ Where the work lands

Four places Plus complexity bites.

Most of the hard Plus decisions concentrate in four areas, and none of them is a code problem. Each one is a judgment call an implementation team is not positioned to make, because its job is to build what you ask for.

AreaThe real decisionCost of getting it wrong
Checkout extensibilityCustomize where, and how muchMaintenance debt, blocked updates
B2B on PlusWhen to run wholesale and DTC togetherMispriced channels, ops drag
Markets / internationalWhich markets, and whenUnprofitable expansion
Org & processWhat to build in-house vs buyScaling the wrong cost base

If a replatform is the live question rather than the roadmap, the comparisons are in Adobe Commerce vs Shopify Plus and enterprise TCO.

Before the build starts

The expensive Plus decisions are the ones made in week two of a build that nobody writes down. If you are mid-build or about to start one, this is the moment it is worth most.

Get the brief right
04/ How it works

Thirty minutes before either of us commits.

01 · WEEK 0

30-minute call

We settle what Plus is being asked to solve, and more often than not that answer reframes the roadmap. The call is free.

02 · WEEKS 1–2

The Read

Two weeks, fixed fee. I go through the storefront, the Plus configuration, the backlog, and the numbers, then hand you a written read on sequencing. You tell me where it's wrong. Credited back if you sign a tier within 30 days.

03 · ONGOING

Pick a tier

Consulting, Advisory, or Partner, from $6,000 a month. Plus work usually sits in Advisory, a weekly call plus Slack, often running alongside your implementation partner.

04 · GRADUATE

Hand off

It ends once your team makes the Plus calls without me, whatever the contract term says.

05/ Why me

I have paid for these mistakes myself.

The most useful Plus advisor has operated at this scale as well as consulted on it. Having handled the checkout trade-offs, the B2B configuration, the international P&L, and the org strain of scaling changes the advice, because you know from experience which mistakes hurt.

I joined Shopify early to help build and scale the Partner Program, which gave me the platform from the inside, the builders selling into it, and the merchants growing on top of it. From there I co-founded WIN Brands Group, the acquirer behind Homesick and Qalo, and built Uptime and sold it to Tiny, a publicly traded acquirer. If the roadmap isn't obviously right, that is the call worth pressure-testing before you fund it. Selected outcomes are in the case studies, the longer version is in the full background, and the broader remit is in Shopify growth consulting.

06/ Common questions

Five questions I get before the call.

QWhat does a Shopify Plus consultant do?
A Shopify Plus consultant advises on how to use Plus to grow. The work is pressure-testing the roadmap: whether to invest in checkout extensibility, when to turn on B2B or international through Markets, which platform capabilities are worth the effort, and how to sequence it against the P&L. Implementation partners write the code, and the consultant decides whether the code is worth writing.
QDo I need a Shopify Plus agency or a consultant?
Often both, for different jobs. A Plus implementation agency builds the store, the checkout customizations, and the integrations. A consultant helps decide what to build and in what order, and whether a given customization is worth the maintenance it creates. If your roadmap is clear and you only need it executed, an agency is enough. If the roadmap itself is the question, that is consultant work.
QWhen is it worth moving to Shopify Plus?
Plus tends to pay off once you have outgrown standard limits: checkout customization, B2B and DTC on one platform, serious international selling, or higher API and automation headroom. A revenue threshold matters less than whether the specific capabilities map to constraints you have today. Separate the capabilities you'll use from the ones that only sound powerful.
QHow much does Shopify Plus cost, and what does an advisor cost?
Plus starts around $2,300 a month on a three-year term, or 0.25% of monthly GMV where that is greater, capped at $40,000 a month, plus payment processing and a 0.20% Plus transaction fee. The platform fee is usually the smallest line. Advisory runs from $10,000 a month, against $25,000 to $35,000 a month fully loaded for the equivalent full-time hire, or $12,000 to $22,000 for a fractional executive covering one function ten hours a week. Every engagement starts with The Read, a fixed-fee diagnostic that is credited back if you sign a tier within 30 days. Tiers and terms are published at taylorsicard.com/engagements.
QWhat is the biggest mistake Shopify Plus brands make?
Over-customizing because they finally can. Plus hands you deep control over checkout and the storefront, and the temptation is to build every bespoke thing the team has ever wanted. Each customization is maintenance debt and a constraint on future updates. The discipline is to customize only where it changes conversion or unlocks a real capability, and finding those places is a judgment call.
QIs Shopify Plus consulting the same as a Shopify Plus marketing consultant?
No, and the difference decides who you should hire. Shopify Plus consulting covers the platform decision itself: architecture, checkout, B2B, international through Markets, and what belongs on the roadmap. A Shopify Plus marketing consultant works one layer up, on acquisition and retention running on top of whatever the platform already is. Brands often ask for the second when the binding constraint is the first. If paid channels are underperforming because checkout leaks or the catalog cannot support the offer, more spend will not fix it. Work out which layer is actually binding before you buy either.
QWhat if it isn't working?
Say so on the next call. Every tier carries sixty days' written notice either side once the minimum has run, and stepping down a tier is always an option before stopping outright. The Read exists to make this rare: about a third of Reads end at the readout, before any retainer starts.

Get the brief right before the build starts.

Use the free 30 minutes to tell me what Plus is being asked to solve and what the roadmap looks like. I'll tell you where it's wrong, and whether I'm the right person to fix it. If you'd rather see a number first, the free Plus cost calculator gives you the all-in monthly figure.